Dear Clients,
As we all know, the last two years have been difficult! Like many businesses, the veterinary industry has been faced with staffing shortages while at the same time experiencing a surge in demand. At Heartland Animal Hospital, we have been working incredibly hard, especially through the pandemic, to prevent staffing shortages that impact our ability to care for your pets. To be able to provide exceptional care, our priority is, and has always been, attracting and retaining the great employees you expect to see when you walk through our door. We do this by providing a positive work environment that is also family friendly. For this reason, we have made the difficult decision to end our Saturday office hours effective March 5, 2022. We feel this move is necessary to protect the mental health of our current employees and to attract new employees in a highly competitive market.
With two emergency clinics within minutes of our clinic and a third within an hour’s drive, we are grateful that we have the ability to do this. While we realize that this is not ideal for every situation, we appreciate your understanding as we navigate through these necessary adjustments to continue to provide the best care to both our patients and our employees.
Sincerely,
The Doctors and Staff of Heartland Animal Hospital