Phone : (515) 255-4464

4115 University Avenue, STE 200
Des Moines, IA 50311

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Gold Certified Cat Friendly Practice

_Photography-_Heartland_Animal_Hospital_IA_(299_of_326)In order to be considered for “Gold Status”, practices have to incorporate the optimum level of “Cat Friendly” criteria. This includes the following areas:

  • Active membership in the American Association of Feline Practitioners

  • Feline specific continuing education for all veterinarians

  • All staff that work with or handle cats must be familiar with the AAFP “Guide to Creating a Cat Friendly Practice”

  • Enhanced communication protocols for clients

  • Provide a clean, well maintained, odor free environment

  • A cat only waiting area, including benches above floor level for carriers to be placed

  • Training in minimizing cat stress during veterinary visits

  • Exam rooms that are dedicated for cats

  • A quiet, calm cat-only ward is available

  • Pain management protocols as recommended by the AAFP

  • Separate surgical and dental suites

  • In house laboratory equipment